STEP Envelope Request
Use this path when mechanical envelope, connector, heat path, and board stack are the first blockers.
Request STEP guideShare motor voltage, current, board envelope, encoder and bus requirements, firmware ownership, prototype quantity, and production plan.
Inquiry Email
Include target torque/speed, quantity, and delivery location.
RFQ Form
Use the form for quick routing, or email directly when drawings, attachments, or CC recipients are required.
To help our engineering team provide an accurate technical review and quote, please include the following details in your inquiry:
Motor Specifications
Voltage (e.g., 24V, 48V), rated/peak current, and pole pairs.
PCBA Envelope
Maximum diameter or dimensions (e.g., fit within 30mm x 30mm).
Encoder & Bus
Magnetic/Optical encoder resolution, and communication protocol (CAN, RS485, EtherCAT).
Firmware & Calibration
Do you need factory calibration, or will you flash your own firmware?
Production Plan
Target prototype quantity and estimated annual volume (EAU).
Important:All performance specifications (including GaN efficiency and power density) are strictly dependent on actual operating voltage, continuous/peak current draw, duty cycle, enclosure heat transfer, cooling methods, and firmware configuration. Please provide as much operating context as possible for an accurate assessment.
Use this path when mechanical envelope, connector, heat path, and board stack are the first blockers.
Request STEP guideUse this path when supplier qualification needs FAI, AVL, CTQ, inspection, thermal, traceability, or release evidence.
Review quality evidenceUse this path when one actuator program needs drive PCBA, sourcing controls, validation gates, labels, packaging, and MP release.
Plan turnkey programYes. Send your current assumptions first, then mark pending items clearly so we can return a provisional quote scope.
Use a revision-controlled change request with effective lot and impact scope agreed by both teams.
Yes. Please list required document types in the RFQ stage so they are included in validation and delivery planning.
If your team needs a fast start, use this structure in the first email. It improves quote precision and reduces clarification cycles.
| Output | Purpose | Buyer Action |
|---|---|---|
| Model and architecture direction | Narrow viable options against torque-speed and interface assumptions. | Confirm baseline model path before cost-detail discussion. |
| RFQ clarification list | Close data gaps that affect pricing and lead-time accuracy. | Return missing values and drawing references in one reply. |
| Validation recommendation | Define sample test scope and acceptance evidence for technical sign-off. | Align internal engineering and procurement gates before PO. |